Manage your client relationships and daily service operations with a centralized workflow.
Maintain client profiles, contact information, service history and account details from a centralized system.
Clients can create service requests, provide descriptions and submit required information directly through the portal.
Assign tasks to employees, set priorities, track progress and manage deadlines efficiently.
Clients can upload required documents while employees can review and upload completed documents.
Keep clients and employees informed about request updates, task progress and important activities.
Clients can update their basic information, profile photograph and account details.
Track requests from submission through assignment, processing and completion.
Administrators can manage employees and assign client-related work based on business requirements.
Role-based access helps ensure clients, employees and administrators can access only the information relevant to their role.
Saradhi Prime makes it easy to manage a service request from beginning to completion.
Client creates a new service request through the portal.
Required documents can be securely uploaded with the request.
Administrators assign the request to the appropriate employee.
Employees complete the work and upload relevant final documents.
Saradhi Prime helps organizations reduce manual processes and maintain a clear view of every client request.
Keep client information and service history organized in one location.
Know which employee is handling each request and monitor its progress.
Keep request-related documents organized and accessible to authorized users.
Clients can follow the progress of their submitted requests.