Terms & Conditions

Welcome to CRM Portal. By accessing or using our website and mobile application, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services.

1. Acceptance of Terms

By creating an account or using the CRM Portal, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

2. User Accounts

• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities performed using your account.
• You must provide accurate and complete information during registration.
• You must immediately notify us if you suspect unauthorized access to your account.

3. Services

CRM Portal provides a platform that allows clients to:

• Create service requests.
• Upload required documents.
• Track request progress.
• Receive notifications.
• Download completed documents.

The availability of specific services may vary depending on your subscription or agreement with our company.

4. User Responsibilities

Users agree to:

• Provide accurate information.
• Upload only valid and lawful documents.
• Use the platform only for legitimate business purposes.
• Not attempt unauthorized access to the system.
• Not interfere with the security or functionality of the platform.

5. Documents

You are solely responsible for the authenticity and legality of the documents you upload. CRM Portal is not responsible for incorrect, incomplete, or fraudulent documents submitted by users.

6. Intellectual Property

All software, logos, designs, graphics, content, trademarks, and intellectual property available through CRM Portal remain the property of the company unless otherwise stated. Users may not copy, reproduce, distribute, or modify any part of the platform without written permission.

7. Account Suspension

We reserve the right to suspend or terminate any account if we believe that:

• False information has been provided.
• The platform is being misused.
• Applicable laws or these Terms have been violated.
• Unauthorized activities are detected.

8. Service Availability

We strive to keep the platform available at all times. However, we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, upgrades, or unforeseen technical issues may temporarily affect service availability.

9. Limitation of Liability

To the maximum extent permitted by law, CRM Portal and its owners, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the platform.

10. Privacy

Your use of the platform is also governed by our Privacy Policy, which explains how personal information is collected, stored, and processed.

11. Third-Party Services

Our platform may integrate with third-party services such as cloud hosting, notification providers, payment gateways, or analytics providers. We are not responsible for the policies or practices of those third-party services.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised "Last Updated" date.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of the platform shall be subject to the jurisdiction of the competent courts where the company is registered.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us using the details above.